Designed with flair and engineered to perform, IMPACT telephones are as functional as they are stylish. And because we offer a versatile family of telephones, you can choose the combination of IMPACT telephones that meet your application requirements exactly.
Impact Phones are a Delight to Use
We specially designed and molded IMPACT handsets to give you a better fit and feel for easy handling. Easy-touch feature buttons promise a comfortable, smooth ride for your fingers. And because the dialpad is larger than normal, you won't have to squint to see which buttons to press. IMPACT dialpad buttons also respond with a distinctive "click" when you press them, significantly reducing misdials. And the speakerphone, handset, group listening, and ringer volumes are all independently adjustable for you personal convenience.
Bringing You the Precision and Control of Computer-Telephony Integration
Computer-telephony integration (CTI) is one of the fastest growing areas in communications. The number of computer-telephony applications is growing rapidly, offering the potential to integrate all your communications systems, from e-mail to voice mail, into one seamless whole.
Comdial was among the first telecommunications companies to commit to CTI standards and is a recognized leader in the deployment of computer-telephony solutions. Using CTI, you can see your voice mail, type a message and send it to a pager, use caller ID to trigger a real-time database screen pop, or simply use your PC to perform advanced telephony functions.
In the past, these advanced capabilities would have been too costly for small organizations, but not any more. Comdial’s IMPACT Systems incorporate the features that will bring the computer-telephony revolution to your desktop PC—today. And IMPACT can be readily equipped for use in Novell™, Microsoft™, and a host of other computer environments.
The Features People Are Talking About
Powerful IMPACT Systems have a full complement of standard, easy-to-use features for placing, answering, and controlling calls. For instance, you can easily accommodate crystal-clear multiparty conferencing, dial by name or SOHVA with just one touch of a button. Call costing (for displaying the ongoing cost of a call), call accounting (for tracking phone costs by station, department, and/or account number), and automatic routing (for automatically choosing the least expensive route for outgoing calls) are also standard on feature-rich IMPACT Systems. And, you can print reports, daily or as you need them, to analyze individual stations or departments or to monitor peak versus nonpeak hours.
You never know what the future will bring. That’s why our Comdial IMPACT Systems are designed to accommodate growth and expansion, while providing excellent line and station flexibility. In addition, these systems are so advanced that even customized configurations are a snap. Whether you need them now or plan to add them later, IMPACT Systems can provide the options that your business demands.
With Impact, you’ll save time and money, while gaining the productivity enhancements enjoyed by users of the more than 40,000 installed IMPACT Systems.
Peripherals That Boost Your Productivity
IMPACT can be customized for specific applications that improve your workflow and boost your communication capabilities. Comdial’s voice mail systems ensure seamless integration, providing users with a powerful set of features that come together right on the LCD of your telephone.
If it’s mobility you need, Comdial’s wireless applications can help: from roaming to paging to call completion. Other peripherals, such as the Total Control PC attendant, let you look at the big picture. It can manage and monitor traffic throughout the entire system, thus taking the complications out of day-to-day call processing.
Our robust CTI family includes the revolutionary wideopen.office telephony server, which is bundled with a variety of productivity-enhancing software applications. And our innovative PCIU lets you add computer telephony to any personal computer—even if you don’t have a local area network.
For applications from business telecommunications to call centers, Comdial’s IMPACT peripherals help you get the most from your communication system.
Quality That Pays Dividends
As your company grows, the modular IMPACT System stands ready to grow with it. Simply add cards, modules, or expansion cabinets to increase your stations and lines. And because they are completely digital, IMPACT Systems make it easy to keep up with next-generation software, peripherals, and computer-telephony solutions.
But IMPACT was also designed to help you make the most of the equipment you already own. It is fully compatible with industry-standard fax machines, modems, voice mail systems, and IMPACT telephones. Whether you take advantage of powerful features now or in the future, it provides the assurance of enhanced productivity and reliability for years to come.
IMPACT Systems are proudly manufactured in Charlottesville, Virginia, where Comdial processes have achieved the rigorous ISO 9001 designation. This certification places us among the world’s elite, and guarantees our continued commitment to quality—in everything we do.