The way in which incoming calls are handled can make or break a growing business. You need to ensure that calls are correctly routed and messages are reliably delivered. You need to know that callers can get through during busy times and off hours.
You know you're going to need a voice messaging system, and you want a system that is fully featured yet affordably priced.
Compact, Economical
STARPLUS Dispatch is a self-contained voice processing system that delivers large capability in a compact and economical package. With two to eight ports, minimum of 35 hours of storage and an unlimited number of voice mailboxes, Dispatch is the perfect choice for the small- to mid-sized organization. Plus, Dispatch can grow as your needs grow - the system can start as small as two ports and expand up to 8 ports.
Simple, Versatile Voice Mail
Custom call-routing lets you tailor options and menus to your site. Users can easily customize personal greetings to convey availability based on time of day, day of week, or as-needed. And, up to 100 system-wide distribution lists can be set up by the administrator, plus users can program up to nine personal distribution lists per mailbox.
Automated Attendant
Dispatch can manage communications without a live operator. Dispatch will greet callers with an introduction, ask them to enter an extension or select from options, and even ask for the caller's name before transferring so the recipient can screen the call. Dispatch can park a call in a hold location and announce the call over your in-house paging system. Dispatch can also inform a caller to a busy station where they are located in the station's queue ("third in line"). Plus, Dispatch can provide frequently requested information such as directions to your facility.
Dispatch's Windows-based set up screen makes installation and administration a snap from a laptop computer, or programming can be done from a telephone set, even from an off-site location. With the "Quick Pick" list, integration with several popular telephone systems is easily implemented. Mailboxes, messages waiting strings, transfer strings, and time of day greetings are automatically implemented.